Help
Short answers to the questions people ask most. For anything else, Pip in the bottom corner knows this site better than any page, and a person reads every email.
Getting started
- Make an account. The free plan gives you 3 standard videos a month, no card needed.
- Press New video, pick a niche, an art style and a voice, and type a topic. Or open a studio for a specific kind of video.
- Generate. The script is written, every scene is drawn, the voice is recorded and the captions are burned in. A few minutes later the video is in your library, ready to download or post.
Do I need to show my face or record anything?
No. Nothing is filmed. The voice is an AI voice you pick, and the pictures are drawn or fetched for each line of the script.
Can I use my own script?
Yes. On the first step of the wizard, choose to use your own script, or paste a whole prompt into the Sandbox and it will be read into every setting.
Plans and credits
A standard video costs 1 credit. Longer videos, animation and sharper images cost more, and the price is shown before you press Generate.
- Free ($0/mo) · 3 credits a month · videos up to 50s · 1 auto-post channel · watermarked · personal use only
- Starter ($9/mo) · 10 credits a month · videos up to 1m 40s · 1 auto-post channel · no watermark · commercial use included
- Creator ($19/mo) · 30 credits a month · videos up to 3m 15s · 5 auto-post channels · no watermark · commercial use included
- Studio ($49/mo) · 100 credits a month · videos up to 15m · 50 auto-post channels · no watermark · commercial use included
What happens to unused credits?
Unused plan credits carry over: each month adds your plan's credits on top of what you have left. Credit packs are added on top and never expire.
- 10 Credits: $9 (0.90/credit)
- 30 Credits: $24 (0.80/credit)
- 75 Credits: $49 (0.65/credit)
What if a video fails?
A render that fails hands its credits straight back. You are only charged for videos that finish.
Compare plans · manage or cancel your plan any time from Settings.
How long can a video be
Lengths are tiers, and each plan unlocks up to a certain one: quick ≈ 50s, short ≈ 100s, standard ≈ 195s, long-form ≈ 375s (hard ceiling 900s). The slider in the wizard stops where your plan does.
Studios
The wizard makes narrated videos on any topic. A studio makes one specific kind of video and asks only the questions that kind needs.
Posting and auto-posting
How do I post a finished video?
Download it from the video page, or connect a channel in Settings → Connected accounts and post from the video page with one press. YouTube Shorts and TikTok are supported. Instagram Reels: In review with Meta. Until it clears, your Reel and its caption are finished and ready to post by hand. Facebook Reels: Coming soon. Until it opens, your video and its caption are finished and ready to post to your Page by hand.
What is an auto-post series?
A channel that runs itself: you pick a topic, a style and the times, and a new video is made and posted on that schedule. Set one up from the Dashboard. How many you can run depends on your plan.
Do TikTok posts go straight to my profile?
Yes. TikTok approved our app in September 2026, so a post from a video's page, and every auto-post series, lands on your TikTok profile at the audience you chose on the publish screen. The choices you make there are exactly what is sent; nothing is added on your behalf. If an older connection still hands videos to your TikTok inbox, reconnect TikTok once in Settings → Connected accounts.
When something goes wrong
My video is stuck on processing
Most videos finish in a few minutes; long or animated ones take longer. A render that stops making progress is caught automatically, marked failed, and refunded, so you never lose credits to a stuck one. If it is still spinning after forty minutes, reload the page and check the library.
The video came out wrong
Open it and use the tools under the player: retry it in the same settings, re-record a line, swap a scene picture, or change the music and captions after the fact. Something that came out in a different voice or with a swapped scene says so on the video page.
I never got my verification or reset email
Check spam first. If it is not there after a few minutes, write to us from the address on the account and we will sort it by hand.
Your account and data
Videos you make are yours. Paid plans include commercial use; the free plan is for personal use.
Can I download everything I have made?
Yes. Settings → Your data downloads one file with your account details, every project, series, character and scheduled post.
How do I delete my account?
Settings → Danger zone. It deletes your account, videos, channels and connections, cancels any subscription, and cannot be undone. Download your data first if you want to keep it.
Contact
Ask Pip in the bottom corner for anything about making videos. For account or billing questions, email [email protected]. Feature ideas go on the feature requests page, where you can vote too.